Reference

What You Agree To When You Use super404

These terms set out the rules that apply to your account — how it's opened, how your wallet connects through DANA, OVO, or GoPay, and what we expect from each other.

Account eligibility appliesDANA, OVO, GoPay wallet rulesAccess subject to local lawOne account per personTerms updated with notice
super404 What You Agree To When You Use super404
TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms affects your account — a payment dispute through DANA or OVO, a withdrawal hold, or a question about what's permitted under your local region — our support team handles those queries directly. Players in Surabaya and across Indonesia reach us through the channels below, and we aim to respond with a specific answer, not a form reply.

Live Chat Open the chat window from your account dashboard for real-time help on terms questions, wallet disputes via DANA or OVO, and account-status queries.
Email Support Send detailed terms or payment questions to our support email. Include your account ID and the relevant transaction reference for a faster, specific response.
Account Help Centre The Help Centre inside your account covers common terms queries — payment rules, account suspension grounds, and how to request a terms update review.
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data and Your Rights Under These Terms

We handle account data and wallet records with the same care we expect from you when you agree to these terms. Here is how the key areas work in practice, so you know what we do and what you can ask us to do.

Data We Hold We store your registration details, transaction history across DANA, OVO, GoPay, and session logs. You can request a summary of what we hold by contacting support with your account ID.
Cookie and Session Use We use session cookies to keep your account active during play. No cross-site tracking cookies are set without your acceptance, and you can clear them through your browser or mobile settings at any time.
Account Security Steps Your account is protected by OTP verification at login. If you suspect unauthorised access, contact support immediately — we can freeze the account before any wallet transaction is processed.
Requesting Changes To update your registered email, linked wallet — DANA, OVO, or GoPay — or contact number, submit a verified request through support. Identity checks apply before any linked payment detail is changed.

Frequently Asked Questions About These Terms

These are the questions we get most often about how our terms work, what they cover, and what you can do if something needs reviewing. Every answer refers specifically to how super404 handles accounts and wallet activity.

Access depends on local law and is available only where regulations in your region permit it. It's your responsibility to confirm eligibility before opening an account.

Yes. Whether you deposit via DANA, OVO, or GoPay, the same account terms apply to every transaction. Wallet-specific dispute steps are outlined in the payment section of these terms.

We post the updated version with a notice period before changes take effect. Continuing to use your account after that date means you accept the revised terms as written.

Contact support through live chat or email with your account ID and a data request. We will respond with the records we hold, within the timeframe set out in our data-handling policy.

No. These terms permit one account per person. Multiple accounts linked to the same wallet, device, or identity may result in suspension under the account-integrity rules.

Raise it with support within the dispute window stated in these terms. Provide your transaction reference from the DANA or OVO app and we will check the transfer record.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.